Charged for item and never received!

This is the place to get help with Digital Atmosphere, suggest improvements, and get tips.
Post Reply
vawxman99
Member
Posts: 19
Joined: Mon Nov 24, 2003 5:40 pm
Location: Chesapeake, VA
Contact:

Charged for item and never received!

Post by vawxman99 »

I am having a problem with this company. I was charged for an item in early July, and to date have neiither received the item ordered, or any response from Weather Graphics, even though I sent a message on this issue over a week ago. Is there any sort of problem with the company or its management that I need to know about before I take action to recoup the charge?

J Veneziano
Wally Mayo
Senior Member
Posts: 251
Joined: Thu Feb 05, 2004 11:36 pm
Location: Roanoke, VA
Contact:

Post by Wally Mayo »

Did you really contact as directed by:

"If you use the official email message method provided at http://www.weathergraphics.com/contact.htm , you WILL receive personal support as usual in about 1 to 4 days"

And ... as far as inquiring about any "problem," be sure to catch up by reading the sticky message near the top of topics.

I've always gotten quick response (within a day or two).

Signed - another VA wx man at the other side of the state
kinetic
Member
Posts: 60
Joined: Sat Feb 07, 2004 3:04 pm

Post by kinetic »

As Wally said read the sticky. Some of us have been down the road Tim is on and we wish him all the best in getting it behind him.
Stefan Lichius
Member
Posts: 88
Joined: Sun Nov 23, 2003 4:34 pm
Location: Leverkusen, GERMANY
Contact:

Joe`s problem

Post by Stefan Lichius »

Hi all,

J Veneziano successfully contacted Tim a couple of days
ago and the matter has been sorted out.

Tim + Stefan
Post Reply