Support and Upgrade

This is the place to get help with Digital Atmosphere, suggest improvements, and get tips.
Budgie
Moderator
Posts: 60
Joined: Wed Jan 06, 2010 1:17 pm
Location: Lochaber, Scotland
Contact:

Re: Support and Upgrade

Post by Budgie »

Thanks Chris, that explains it then. :oops:

chuck
Moderator
Posts: 42
Joined: Thu Mar 04, 2004 7:09 pm
Location: Tehachapi, California

Re: Support and Upgrade

Post by chuck »

Hi,You have given me more information. The live chart retriver is used to download charts to a printer only. The reason it does not work on a 64 bit system is that Tim has not made a 64 bit driver yet.It works great on 32 bit only. Sorry.
Chuck

woolfg
Junior Member
Posts: 6
Joined: Sun Mar 14, 2010 8:22 pm
Location: Ringwood, England, UK

Re: Support and Upgrade

Post by woolfg »

Hi Chuck

Hence my question - is DA going to be upgraded to support 64bit . More and more people are running 64bit now because of the larger memory support. It would be nice to know one way or the other.

Graham

Budgie
Moderator
Posts: 60
Joined: Wed Jan 06, 2010 1:17 pm
Location: Lochaber, Scotland
Contact:

Re: Support and Upgrade

Post by Budgie »

Sadly, that's something only Tim can answer.
He's not been on the forum for a while but you could try emailing him through the website.

MdWx1
Junior Member
Posts: 1
Joined: Sat Feb 24, 2007 10:24 pm

Re: Support and Upgrade

Post by MdWx1 »

I have been trying for over a week to contact support. I have tried emailing both support@weathergraphics.com and servicedesk@weathergraphics.com and haven't heard a thing.

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