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Re: Support and Upgrade

Posted: Mon Feb 27, 2012 9:50 pm
by Budgie
Thanks Chris, that explains it then. :oops:

Re: Support and Upgrade

Posted: Tue Feb 28, 2012 1:30 am
by chuck
Hi,You have given me more information. The live chart retriver is used to download charts to a printer only. The reason it does not work on a 64 bit system is that Tim has not made a 64 bit driver yet.It works great on 32 bit only. Sorry.
Chuck

Re: Support and Upgrade

Posted: Tue Feb 28, 2012 10:07 am
by woolfg
Hi Chuck

Hence my question - is DA going to be upgraded to support 64bit . More and more people are running 64bit now because of the larger memory support. It would be nice to know one way or the other.

Graham

Re: Support and Upgrade

Posted: Sun Mar 04, 2012 12:43 pm
by Budgie
Sadly, that's something only Tim can answer.
He's not been on the forum for a while but you could try emailing him through the website.

Re: Support and Upgrade

Posted: Sun Mar 04, 2012 10:12 pm
by MdWx1
I have been trying for over a week to contact support. I have tried emailing both support@weathergraphics.com and servicedesk@weathergraphics.com and haven't heard a thing.