Does anyone know if Tim / Weather Graphics are on holiday. I am trying to upgrade from DA2000 to DA workstation. I have received the automated reply accepting my credit card details but no money has been taken from my account nor have I received any replies from Tim direct.
Paul
Holidays
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Shannon,
I see from your reply you are a member of the Weather Graphics staff so you may be able to help me.
Although I have received a email from Tim confirming that I am a registered user of DA workstation I am unable to obtain a key number from him. I have sent 3 emails over the last 12 days giving my serial number but have not had a reply.
Do you know what the problem is? I assume the company is still trading OK as they have taken the money from my account without any problem.
Thanks,
Paul
I see from your reply you are a member of the Weather Graphics staff so you may be able to help me.
Although I have received a email from Tim confirming that I am a registered user of DA workstation I am unable to obtain a key number from him. I have sent 3 emails over the last 12 days giving my serial number but have not had a reply.
Do you know what the problem is? I assume the company is still trading OK as they have taken the money from my account without any problem.
Thanks,
Paul
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Hi Paul,
I am Tim's wife. Tim was just out of the office for 4 days on business, and is catching up on the backlog of emails today, so my guess is you'll get a reply within 24 hours containing the key number. If not please PM me. He gets over 100 emails per day requiring a personal response, so he does get behind sometimes when he is on travel.
I thought you had heard from Tim on the 6th - have you been asking for a key since the 1st?
Shannon
I am Tim's wife. Tim was just out of the office for 4 days on business, and is catching up on the backlog of emails today, so my guess is you'll get a reply within 24 hours containing the key number. If not please PM me. He gets over 100 emails per day requiring a personal response, so he does get behind sometimes when he is on travel.
I thought you had heard from Tim on the 6th - have you been asking for a key since the 1st?
Shannon
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