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Anyone heard from Tim?
http://www.weathergraphics.com/forum/viewtopic.php?f=6&t=542
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Author:  Mark [ Sun Jan 16, 2005 2:51 pm ]
Post subject:  Anyone heard from Tim?

Does anyone know if Tim is on vacation?
I'm having trouble contacting him regarding a new key for DAWS

Author:  britbob [ Mon Jan 17, 2005 5:39 am ]
Post subject: 

I was wondering that too. I emailed him over a week ago about a purchase enquiry. I haven`t heard anything from him.

Author:  maiku41 [ Wed Jan 19, 2005 9:13 pm ]
Post subject: 

Same here. Hope he gets back before my eval runs out!

Author:  Tim Vasquez [ Sat Jan 22, 2005 5:59 pm ]
Post subject: 

I was delayed from responding to E-mail for several days. All my E-mail is caught up and you should have gotten your key. If not, make sure you're using the address shown at:
http://www.weathergraphics.com/contact.htm

Tim

Author:  doggieflyer [ Tue Apr 11, 2006 7:17 pm ]
Post subject:  Support lacking?

:oops:

I've tried all avenues to get a response from Weather Graphics about an order I placed on March 11. I was immediately charged $300+ but I can't get any response from the various contact emails about my missing order. The support phone line does not answer and has no answering service.

I'm know it's a busy storm season but someone needs to be running this business.

Author:  Shannon Key [ Wed Apr 12, 2006 7:27 pm ]
Post subject: 

doggieflyer, please give me the order information (your name, email address, what you ordered, if you used the web order form, FAX, etc., and your payment method (I do not need the card number if you used a credit card)) and I will look into it personally. You can send it to me via PM if you prefer not to post it on here publicly. I'm sure there's simply been a communication problem, because Tim has been keeping pretty up to date on orders for the last several weeks.

Thanks,
Shannon Vasquez

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