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 Post subject: Anyone heard from Tim?
PostPosted: Sun Jan 16, 2005 2:51 pm 
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Junior Member

Joined: Fri Apr 16, 2004 7:12 pm
Posts: 8
Does anyone know if Tim is on vacation?
I'm having trouble contacting him regarding a new key for DAWS


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 Post subject:
PostPosted: Mon Jan 17, 2005 5:39 am 
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Senior Member

Joined: Sun Nov 07, 2004 6:38 pm
Posts: 219
Location: New Brunswick, Canada
I was wondering that too. I emailed him over a week ago about a purchase enquiry. I haven`t heard anything from him.


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 Post subject:
PostPosted: Wed Jan 19, 2005 9:13 pm 
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Junior Member

Joined: Wed Jan 19, 2005 8:42 pm
Posts: 8
Same here. Hope he gets back before my eval runs out!


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 Post subject:
PostPosted: Sat Jan 22, 2005 5:59 pm 
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Administrator

Joined: Sat Nov 22, 2003 10:47 pm
Posts: 511
I was delayed from responding to E-mail for several days. All my E-mail is caught up and you should have gotten your key. If not, make sure you're using the address shown at:
http://www.weathergraphics.com/contact.htm

Tim


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 Post subject: Support lacking?
PostPosted: Tue Apr 11, 2006 7:17 pm 
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Junior Member

Joined: Mon Apr 10, 2006 5:40 pm
Posts: 1
:oops:

I've tried all avenues to get a response from Weather Graphics about an order I placed on March 11. I was immediately charged $300+ but I can't get any response from the various contact emails about my missing order. The support phone line does not answer and has no answering service.

I'm know it's a busy storm season but someone needs to be running this business.


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 Post subject:
PostPosted: Wed Apr 12, 2006 7:27 pm 
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Member

Joined: Fri Nov 28, 2003 9:32 pm
Posts: 72
Location: Norman, OK
doggieflyer, please give me the order information (your name, email address, what you ordered, if you used the web order form, FAX, etc., and your payment method (I do not need the card number if you used a credit card)) and I will look into it personally. You can send it to me via PM if you prefer not to post it on here publicly. I'm sure there's simply been a communication problem, because Tim has been keeping pretty up to date on orders for the last several weeks.

Thanks,
Shannon Vasquez


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