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Charged for item and never received!
Posted: Thu Aug 02, 2007 1:20 am
by vawxman99
I am having a problem with this company. I was charged for an item in early July, and to date have neiither received the item ordered, or any response from Weather Graphics, even though I sent a message on this issue over a week ago. Is there any sort of problem with the company or its management that I need to know about before I take action to recoup the charge?
J Veneziano
Posted: Thu Aug 02, 2007 11:34 am
by Wally Mayo
Did you really contact as directed by:
"If you use the official email message method provided at
http://www.weathergraphics.com/contact.htm , you WILL receive personal support as usual in about 1 to 4 days"
And ... as far as inquiring about any "problem," be sure to catch up by reading the sticky message near the top of topics.
I've always gotten quick response (within a day or two).
Signed - another VA wx man at the other side of the state
Posted: Thu Aug 02, 2007 12:18 pm
by kinetic
As Wally said read the sticky. Some of us have been down the road Tim is on and we wish him all the best in getting it behind him.
Joe`s problem
Posted: Fri Aug 03, 2007 3:29 am
by Stefan Lichius
Hi all,
J Veneziano successfully contacted Tim a couple of days
ago and the matter has been sorted out.
Tim + Stefan